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NICU Guidelines and Policies

Our neonatal intensive care unit (NICU) cares for our youngest patients, many of whom are born prematurely or face other medical complications. Because these infants have fragile immune systems, special precautions are in place for visiting family and friends. If you have questions or concerns during your visit, please talk to your nurse or request to speak to the nurse manager.


NICU Visiting Hours

  • 7:30 AM – 6:30 PM and 7:30 PM – 6:30 AM
  • Visitors not permitted 6:30 AM – 7:30 AM and 6:30 PM – 7:30 PM as well as during admissions or procedures

Getting to the NICU

Take elevator M to the 5th floor and turn right. Identify yourself and your relationship with the baby by using the phone at the entrance of the unit. A nurse will open the door for you. Once you enter the unit, remove any jewelry, push up your sleeves to the elbow, and scrub hands and arms at the sink before going to the baby’s bedside.

Visitation Guidelines

  • Visitors must be 16 or older unless they are a parent.
  • For security, the mother and father will be photographed upon their initial visit.
  • Friends and extended family must be accompanied by one of the baby’s parents.
  • Grandparents may visit alone with parents’ consent, but may not bring anyone else during visitation.
  • Anyone with a fever, cold, fever blister, rash, burn, or evidence of an infection must check with a nurse to be sure it is safe to visit NICU.
  • Only two visitors at a time are allowed.
  • Visit only your baby and refrain from asking about other patients. All information is private. The staff will not share your baby’s information with someone else, nor will we share information about another baby with you.

Always Wash Your Hands before Touching Your Baby

  • Remind anyone who will be touching your baby that they should remove all jewelry (watches, rings, bracelets, etc.), roll up their sleeves above the elbows, and wash their hands first (for about 2 minutes).
  • Use the alcohol hand sanitizer at your baby’s bedside before you touch your baby each time.
  • Be sure that you and any visitors that you bring in to the NICU are healthy. Please do not visit the NICU if you do not feel well, have a cold/flu, fever, nausea, vomiting, diarrhea, pink eye, cold sores, chicken pox, poison ivy or any other active infection.