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Home / Children's Hospital at Erlanger / Patient and Family Resources

Patient and Family Resources

Patient and Family Resources
Patient and Family Resources

Before your visit, download erlangerNOW, type in where you want to go (any Erlanger hospital, practice, patient room, or waiting room), hit the "Let's Go" button, and you'll receive a route based on your precise location. Once onsite, save your parking spot for easy return and receive turn-by-turn directions from the parking lot to your destination inside (Erlanger downtown and Erlanger East Hospital campuses only).

With ErlangerNOW in hand, you can also:
• Bookmark your favorite locations
• Drop a pin anywhere in the hospital and share your pinned location with other app users

Accessibility and Special Needs
Resources for deaf and hard of hearing, interpreters, disability parking
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Admissions and Directions
What to bring, where to park, admitting your child, getting to your floor, maps
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Amenities and Extras
Cash machines, gift shop, showers, laundry, pharmacy
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Food and Dining
Hot entrees, food court options, Starbucks, deliveries, vending
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Lodging and Support
Preparing for your visit & helping your child cope, emotional & spiritual support
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MyChart Proxy Access
How to access your child's medical records via MyChart
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NICU Guidelines and Policies
Special guidelines & visitor policies to protect our youngest patients
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Parking
Special guidelines & visitor policies to protect our youngest patients
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Phones, Internet, and Mail
Mail, faxing, wireless internet, computers, phones
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Safety and Security
Family/patient identification, privacy, valuables, hospital rules, smoking policy
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Visitation and Deliveries
Visitor policy, staying overnight, restrictions deliveries
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